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My experience is always great. The way time is no more then 10 minutes and every appointment is mostly 30 minutes long. They nurses always ask me about how I am doing, any pain or problems, and have never kept the wire long enough to poke my gums. The nurses always ask me how everything feels and the doctor is kind and very comforting. She always asks about my life outside of the office and makes sure my treatment is going on time to end quickly.